Sunday, October 25, 2009

Customer Service Overdose

Singapore Airways is rated one of the top airlines when it comes to amenities, food, and most of all, customer service.

Since I'm practically blind and traveling alone, Paul arranged it so the airline staff would assist me from point of check-in all the way to Manila. They've been very helpful indeed, I've barely walked around in the terminals because they're always pushing me around in a wheelchair.

On the plane was top service as well: flying buseinss class gives you special attention, but when they're told that a passenger needs extra care, well, they give it to you. Whenever I got up, a flight attendant was at my side asking, "Mr. Deocampo, where can I take you?" Although the bathroom was right behind me, they insisted on escorting me. My water glass was always full, I was always tucked in, and I never went hungry.

Grand finale: while eating a steak, the flight attendant manager walked over to me and asked, "Mr. Decampo, may I cut your beef into chewable sizes for you?"

1 Comments:

Blogger ArlingtonTom said...

Sounds nice, but do they have a pumpklin fairy on board?

9:49 PM  

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